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Frequently Asked Questions

Find answers to the most commonly asked questions about our products and services. If you have any other queries, feel free to contact us.

Rathilaya is a brand dedicated to providing pure and natural cosmetic products. Our range includes soaps, shampoos, skincare, and hair care items made from the finest natural ingredients.

Yes, all of our products are made from natural ingredients. We avoid using harmful chemicals and preservatives, ensuring that our products are safe and gentle for your skin and hair.

Placing an order is simple. Just browse our products, add the items you want to your cart, and proceed to checkout. You can pay using our secure payment gateway, and we will ship your order to your address.

If you are not satisfied with your purchase, you can return the product within 30 days of delivery. The product must be unused and in its original packaging. Please contact our customer service for return instructions.

Currently, we only offer shipping within India. We are working on expanding our shipping services to international locations and will update our customers once this service is available.

You can contact our customer service by emailing us at contact@rathisnaturals.in or calling us at +91 80728 00314. We are available from Monday to Saturday, 9 AM to 6 PM.

Yes, we frequently offer discounts and promotions. You can sign up for our newsletter to stay updated on our latest offers, or follow us on social media for exclusive deals.

Yes, all of our products are cruelty-free. We do not test our products on animals, and we ensure that our ingredients are sourced from suppliers who share our commitment to animal welfare.